1. Acceptance of Terms
By accessing this website, purchasing products, or downloading digital content from Grumpy Sailor Photography ("we", "our", "us"), you agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use this website or purchase our products.
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2. Products and Services
Grumpy Sailor Photography offers:
- Fine art photographic prints
- Digital photography downloads
- Image licensing (where offered)
- Other photographic products as advertised
All product descriptions, images, and pricing are subject to change without notice.
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3. Copyright Ownership
All images, photographs, artwork, website content, and associated intellectual property remain the exclusive property of Grumpy Sailor Photography and are protected by Australian and international copyright laws.
The purchase of a print, digital download, or licence does not transfer copyright ownership.
Copyright remains with Grumpy Sailor Photography unless otherwise agreed in writing.
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4. Personal Use Licence
When purchasing a print or digital download for personal use, you are granted a non-exclusive, non-transferable licence to:
- Display the image in your home
- Store the image on personal devices
- Print the image for personal use
- Share the image on personal social media accounts
You may not:
- Sell the image
- Redistribute the image
- Claim ownership of the image
- Remove copyright notices or watermarks
- Alter the image in a manner that misrepresents the original work
- Use the image for commercial purposes
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5. Commercial Use
Commercial use of any image requires prior written permission from Grumpy Sailor Photography.
Commercial use includes, but is not limited to:
- Advertising
- Marketing
- Business websites
- Tourism promotion
- Publications
- Merchandise
- Product packaging
- Social media marketing
- Resale or redistribution
Commercial licensing enquiries should be submitted through our contact page.
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6. Digital Downloads
Digital downloads are licensed, not sold.
All digital products remain the intellectual property of Grumpy Sailor Photography.
Customers are responsible for ensuring they can access and store purchased digital files.
Due to the nature of digital products, digital downloads are generally non-refundable except where required by Australian Consumer Law.
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7. Print Orders
Prints are produced and supplied as described on the website.
Actual colours may vary slightly due to monitor settings, printing processes, and materials used.
By placing an order, you acknowledge and accept that minor variations between screen images and printed products may occur.
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8. Shipping
Within Australia
Print orders are processed and shipped after purchase.
Delivery times are estimates only and may vary depending on location, demand, production schedules, courier services, and circumstances beyond our control.
International Shipping
International customers are responsible for any customs duties, import taxes, fees, or charges imposed by their local authorities.
Shipping Information
Customers are responsible for providing accurate shipping details.
Grumpy Sailor Photography is not responsible for delays, losses, or delivery issues arising from incorrect information supplied by the customer.
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9. Damaged or Incorrect Orders
If a print arrives damaged, defective, or incorrect, you must contact Grumpy Sailor Photography within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Photographs showing the damage or defect
Where appropriate, we may offer:
- A replacement
- A refund
- Another remedy in accordance with Australian Consumer Law
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10. Refunds and Returns
Digital Downloads
Digital downloads are generally non-refundable because they cannot be returned once delivered.
Refunds may be available where required under Australian Consumer Law.
Prints
Refunds or exchanges are not available for:
- Change of mind
- Incorrect size selection
- Incorrect product selection
- Orders placed in error
Refunds, replacements, or repairs may be provided where products are faulty, damaged, or do not meet Australian Consumer Law requirements.
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11. Australian Consumer Law
Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.
Where goods or services fail consumer guarantees, customers may be entitled to appropriate remedies including repair, replacement, or refund.
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12. Website Content
While Grumpy Sailor Photography strives to provide accurate information, we make no guarantees regarding the completeness, accuracy, or availability of website content.
We reserve the right to update, modify, or remove content without notice.
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13. Limitation of Liability
To the maximum extent permitted by law, Grumpy Sailor Photography will not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Where liability cannot legally be excluded, liability is limited to the replacement, repair, or refund of the affected product.
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14. Governing Law
These Terms & Conditions are governed by the laws of Australia and the State or Territory in which Grumpy Sailor Photography conducts business.